Our expertise

Learning and Development

Continuous Learning and Development has never been more critical to success.

Why do you need story-driven Learning and Development?

Customer demand, strategic agility and talent retention all make Learning and Development more essential than ever before. Employees need and want to learn in real time, all the time: millenial workers now rate ‘the ability to learn and progress’ as the most important aspect of an employer brand (Deloitte, 2017). But while the demand for capabilities continues to change, capability-building methods lag behind in many organisations (McKinsey, 2015).

However, research shows that the most effective learning organisations connect Learning and Development to strategic context, and focus on continuous capability-building for frontline employees, not just leadership (McKinsey, 2015).

Our story-driven approach dramatically improves Learning and Development in three ways:

First: by placing learning within a wider strategic narrative, we provide people with the content and context they need to apply themselves with purpose – strengthening their connection to the strategic journey as they develop new skills, and sustaining motivation to learn.

Second: by using stories as powerful learning tools, we make new information meaningful, memorable and actionable. Stories illustrate new ways of thinking and behaving, and bring purpose to our work. By helping us understand our colleagues and customers, stories build empathy – improving how we relate to our teams, and the quality of experience we are inspired to give customers.

Third: by equipping managers to embed a storytelling culture in which employees learn as they work from stories of success and best practice – and providing the channels to sustain it – we create an environment of continuous real-time learning that empowers the frontlines of your organisation.

By using stories as powerful learning tools, we make new information meaningful, memorable and actionable.

What benefits will you gain?

We will help you to achieve:

Millenial workers rate ‘the ability to learn and progress’ as the most important aspect of an employer brand.

Deloitte, 2017

How will we help you achieve this?

Our in-house content, design and production capability allows us to offer our clients a unique end-to-end service and a range of blended digital and physical learning solutions that work together on three levels:

Learning solutions: our highly experienced team of learning designers and content producers will develop a series of modules and tools that connect people to the strategic journey and build capability using storytelling exercises that fit seamlessly into day-to-day activity: challenging mindsets and building empathy using real-life scenarios to accelerate learning and shift behaviours.

Capability-building: we equip managers and ambassador networks with the storytelling capability to engage teams in the journey and stage action-focused conversations that drive performance – helping people engage in a two-way dialogue, share ideas, shift mindsets and discover lessons to implement in their own work.

Storytelling systems: we establish robust systems to capture and share stories that can be used to collect information, accelerate improvement and spark new conversations, sustaining momentum and strengthening the narrative connection.